I have always uploaded my Magento database via PHPMyAdmin (I know I know, it’s for novices)…but an incident yesterday with SimpleHelix (my current Magento hosting provider) forced me to learn how to import database and use SSH.  The whole incident started two days ago when I tried troubleshooting a new Magento installation, as the installation went through fine, but I kept getting error messages when I tried to view the front-end and when I tried logging into the backend; neither worked.  Tried googling on the web site for the error message (can’t remember what it was), but found no relevant errors…somewhat surprised, so I figure maybe it’s not a Magento issue. Read more…

blog posting, evaluation, technical notes FTP, Mysql, PHPMyAdmin, simple helix, SSH

Just signed up for my Linux plan with Simple Helix as i’ve heard all the great things in the Magento Forum about them.  The performance is indeed excellent, my new Magento site http://www.tickon.com is very very speedy, even the backend admin pages have been quite snappy.  So definitely no complaints on the performance. PLUS it’s only a shared standard hosting $20/mo.

One big grip that i have tho…they haven’t been able to give me a dedicated IP address, and couldn’t give me an ETA on when i can get one!  So i am stuck with an awesome site that can’t take any orders b/c I can’t install SSL without a dedicated IP.

twiddling my thumbs just waiting now….i will give them 2 more days to resolve this, otherwise i am demanding a refund, as much as i don’t want to.

I was even thinking about signing up for the Reseller Program, but from the way they have handled my dedicated IP situation, i will hold off for now.

blog posting, e-commerce, magento dedicated IP, simple helix, SSL, web hosting