Magento Quick Note - Modifying Confirmation Email Templates
When setting up a new Magento-based e-commerce store, one common thing that users overlook is to modify the order confirmation emails that the system sends to the customers…and many store owners don’t know to modify this until their first order is sent out to an actual customer…and guess what? that order confirmation email is gonna have the “Magento Demo Store” wording all over the place. Couple things to look out for:
1. Update the Magento logo with your own, but replacing the logo file/name in skin/frontend/default/your template/images. File name: logo_email.gif (for all outbound emails), logo_print.gif (for logo on the pdf invoice)
2. update all the html files in: app\locale\en_US\template\email and app\locale\en_US\template\email\sales
That’s a very poor way to change the email templates. You’ll run into a whole host of issues when you start managing more than one store. In the Admin panel go to System > Transactional Emails and add another template, select the one to edit, and make your changes there. This way you can have different emails for each individual store.
after you create a new template on system menu. How do you tell magento to start using it?
you need to go to admin>system>configuration>Sales>Sales Emails
Thank you, David Dripps, for pointing to the Transaction Emails. However, the Magento Demo I am using does not show any of the templates they are using. Under Sales Emails it says it is using “Default Template from Locale.” Can anyone tell me where I would find this template so that I can edit it? I would appreciate the guidance– thanks!
@David Dripps
Aha! Question answered by reading manual (how would have guessed?).
Thanks anyway. Now I have to figure out why my new store name is not appearing in the confirmation e-mail….